DRM Group (Plumbing Heating & Drainage) can be found in the following locations

  • Hereford
  • Ledbury
  • Leominster
  • Ross On Wye
  • Gloucester
  • Stroud
  • Kidderminster
  • Cheltenham
  • Worcester
  • Malvern
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Customer Service Charter

OUR GOAL IS TO:

  • Make the process of completing a repair for the Customer as painless as possible.
  • Achieve solutions for the Customers problems.
  • Provide a fast and efficient service from first contact to job completion.
  • Identify the Customers problem and use skilled Tradespersons.
  • Complete the Customers repairs with the minimum of disruption.
  • Communicate with the customer regarding the progression of the claim.
  • Work safely, and environmentally friendly.
  • Achieve a high standard of Quality in delivery.
  • Guarantee the work completed and the materials used.

Heating

  • Landlord Certificates
  • Boiler Servicing from 69.00*
  • Boiler Installations
  • System Draindowns
  • Power flush
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Plumbing

  • Water Supply Pipe Leaks
  • Local Plumber
  • Pipework
  • Taps & Valves
  • Radiators
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bathroom installation

  • Bathroom Installation Specialist
  • Professional and Friendly Advice
  • Experienced and Qualified
  • Quality Bathroom Supply and Install
  • Full Design service
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Drainage

  • Drain Clearance
  • Root Cutting
  • Gully Replacement
  • Soil & Vent Repairs
  • High Pressure Jetting
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other services

  • Camera Scan/Look & See
  • CCTV Survey
  • Root Cutting
  • Soil & Vent Pipe (SVP) Repairs – above ground
  • Soil & Vent Pipe (SVP) Repairs – below ground
  • Gully Replacement
  • Drain Repair 0 to 3.0m
  • Drain Repair more than 3.0m
  • Drain Relining
  • Macerators/Saniflows
  • Internal Below-Ground Repair
  • Lead Pipe work Procedure
  • Heating System Water Leaks
  • Heating System Drain Downs
  • Replace Internal Water Supply Pipe
  • Point of Entry (POE)
  • Replace External Water Supply Pipe
  • Best Practice for Carrying OUt Water Supply Pipe Repairs
  • Categories of Water Supply Pipe Issues:
  • Visible Leaks
  • Audible Leaks
  • Spinning Water Meter
  • No Water or Low Pressure
  • Cut, Cap & Test
  • The Water Supply (Water Fittings) Regulations Act 1999